More than a pretty face, Flywheel appeals to a more experienced customer base that understands the importance of a technology stack specifically tailored to hosting the world's most popular content management system. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security.Īll SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.Ī fast-growing web hosting provider laser-focused on performant WordPress hosting, Flywheel serves experienced designers, developers, and agencies a beautifully designed hosting experience with the muscle to back up the good looks. The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.įor shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth - not to mention prize-worthy customer support.ĬEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.Ĭustomer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space - from custom software solutions to premier customer support.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |